Cancellation Policy

Account cancellation/ deletion: Our customers can cancel their account whenever with no earlier sign. The customer is under no commitment, and thusly abrogation can be directed whenever through the customer account page. When your solicitation has been gotten, we will cancel your account and will tell you as quickly as time permits this has been finished. If you don’t mind be careful that, in the event that we have disabled your account in any way, shape or form, you will never again be a part and will be not able to sign into your account. On the off chance that you need to enable your account if you don’t mind request by notifying us through email.

Request Cancellation: On the off chance that the products have been dispatched or conveyed, yet you have adjusted your perspective, it would be ideal if you give composed notification through email: info@glocalkisan.com disclose your desire to restore the things to www.glocalkisan.com  immediately of receipt.

Cancelation shall only be approved after written consent of the consumer. We will ask you to return the goods to our warehouse as soon as possible after the cancellation. During the cancelation time the customer has an obligation to take care of the goods.

You will return the product at your own cost to our address below, unless we have shipped the item to you in error or if the item is defective or damaged. In those situations we are going to bear the risk of return.

If you think any of the products under quality being damaged or provided, please contact our Customer Service team on info@glocalkisan.com with a picture of the attached product. If the picture you sent shows that the product is defective or low standard, we will compensate you the cost of the product by checking the same without arranging the collection for the same if necessary.

Remember that the shipping costs are non-refundable. All cancelled orders will only be reimbursed for the full item price, as the invoice will not refund or cancel any service charge or shipping fee applied.

Responsibilities of customer:

  • If you are not pleased with any item, please contact our Customer Service Team by e-mailing or calling our customer service team on the same day of receiving the parcel.
  • Please notice that a photo evidence is needed for further quality issues.
  • Consumers are expected to register for approval of the shipment.